Privacy Policy
Last Updated: July 5, 2026. VenueVerse Technologies Private Limited is committed to protecting your privacy.
1. About VenueVerse
VenueVerse is a premium digital venue discovery and secure booking platform that enables customers to search, compare, and book event halls, wedding lawns, resorts, and corporate meeting spaces, while allowing venue owners and managers to list and administer their real estate assets.
2. Information We Collect
We collect information that you voluntarily provide when you interact with our platform, as well as data that is automatically captured by our systems to improve your user experience and secure transactions.
3. Types of Data Processed
Personal Data
Includes full name, email address, phone numbers, location, role classifications, profile picture, and verified credentials.
Venue Booking Data
Details about chosen dates, slot ID, guest count limits, booking state timelines, and document uploads (e.g. guest list, invites).
Payment Information
Includes UTR reference codes, transaction amounts, payment modes (CASH/UPI), bank account details, and screenshot uploads.
4. Cookies and Tracking
We employ standard cookies, web beacons, and session identifiers to verify your identity, cache lookup preferences, and keep you securely logged in. You can configure your browser to reject cookies, though some platform features may become unreachable.
5. Third-Party Services
VenueVerse integrates industry-leading third-party service providers to handle critical actions:
- Firebase Authentication: Securely manages user identity tokens, signup verification, and credentials.
- Cloudinary Storage: Hosts verified venue imagery, transaction screenshots, and document uploads.
- Analytics: Analyzes anonymous usage indexes to optimize site responsiveness.
6. User Rights & Control
Under applicable laws, you hold the right to access, rectify, or request deletion of your personal datasets. You can manage your profile info directly from your Customer or Owner dashboard, or disable marketing alerts.
7. Data Security & Retention
We enforce strict digital access protections, including SSL payload encryption, database password hashing, and token-wise authorization. We retain your transaction records only as long as necessary to satisfy legal compliance, fraud audits, and taxation protocols.
8. Children's Privacy
VenueVerse does not knowingly market to or collect personal details from children under the age of 18. If we detect child data ingestion, we wipe it immediately.
9. Updates to Policy
We reserve the right to revise this Privacy Policy. Any modifications will be posted here with an updated "Last Updated" timestamp. We recommend regular visits to inspect changes.
Contact Information
If you have queries regarding data deletion, encryption parameters, or third-party scopes, reach out to our privacy officer: